FAQ

Free Access

• What are the benefits of having free access to IBC Japan?
• Do I need to sign up?
• How do I sign up?
• How do I receive my User ID and password?
• What if I forget my password?

Vehicle Condition

• How do I check a vehicle's condition?
• What if I am unhappy with the vehicle's condition?

Vehicle Cost

• What is included in a vehicle's listed price?
• How much is the freight cost?
• What does warranty cover?

Payment

• What payment options are available?
• Are your online payment procedures safe to use?
• Do you accept local currency?

Shipping

• How long before I receive my vehicles?
• How will I know about shipping schedules?

Miscellaneous

• When do we bid on vehicles and when do we send an offer?
• Do you sell left-hand drive vehicles?
• Are IBC Online Auctions and iDirect auctions the same?